Terms of Service

1. Acceptance of Terms

By accessing or using the Switch Socialswebsite, applications, or services (collectively, the “Service”), you agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy. If you do not agree, you must not use the Service.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract in your jurisdiction. By using the Service you represent and warrant that you meet these requirements. The Service is offered globally; you are responsible for compliance with local laws, including the EU GDPR and the California Consumer Privacy Act (CCPA) where applicable.

3. Account Registration & Responsibilities

To list, purchase, or transact, you must register an account. You agree to:

• Provide accurate, current, and complete information and keep it up to date.
• Safeguard your credentials and any two-factor authentication devices; you are responsible for all activity under your account.
• Promptly notify us at abuse@switchsocials.com of any suspected unauthorized access or security incident.
• Use the Service only for lawful purposes and in compliance with these Terms.

4. Marketplace Rules

Switch Socials provides a marketplace where users can list and purchase social media accounts and promotion services. Sellers warrant that they have the right to transfer any account they list and that all listing details are accurate.

Prohibited content and conduct includes, without limitation:

• Adult, sexual, or sexually suggestive content.
• Listings related to illegal goods, controlled substances, weapons, or any unlawful activity.
• Fraud, scams, spam, or deceptive practices.
• Hate speech, harassment, threats, or content targeting protected classes.
• Accounts whose transfer or sale would constitute an egregious violation of the originating platform’s Terms of Service. Note: many social platforms restrict account transfers in some way; you are responsible for understanding and complying with the applicable platform’s terms. Switch Socials does not warrant that any transfer is permitted by a third-party platform.

For the canonical, expanded list of prohibited content and conduct, see our Community Guidelines.

We may remove listings, refuse service, or suspend accounts at our discretion to enforce these rules.

5. Internal Escrow Flow

Switch Socials operates an internal escrow: when a buyer pays for a listing, funds are held by Switch Socials directly until the transaction is verified and completed. We are not affiliated with any third-party escrow provider, including Escrow.com.

1. Buyer submits payment, which is held in our internal escrow.
2. Seller transfers the account or delivers the promotion service.
3. Buyer confirms receipt, or an inspection window elapses without dispute.
4. Funds (less applicable fees) are released to the seller’s payout method.

Funds held in escrow are not insured deposits and are not held in a regulated trust unless expressly stated.

6. Crypto Payments via Coinbase

Where supported, buyers may pay using cryptocurrency processed through Coinbase. Cryptocurrency transactions are subject to network volatility, confirmation delays, and the terms of the upstream payment processor. Once a crypto transaction is confirmed on-chain, it generally cannot be reversed. You are responsible for ensuring you transmit the correct amount to the correct address.

7. Fees & Commissions

Sellers pay a commission on completed transactions. The fee is automatically deducted from the sale price before payout. Current fee tiers are published on our Fees & Commissions page and are pulled live from our database. Tiers may change from time to time; the rate in effect at the time a listing is purchased applies to that transaction.

8. Refunds & Disputes

If a transferred account or delivered service does not match the listing description, the buyer may raise a dispute within approximately 7 days of delivery. Switch Socials will conduct an internal review, request evidence from both parties, and issue a determination at its reasonable discretion. Possible outcomes include releasing funds, refunding the buyer in whole or in part, or reversing the account transfer where feasible.

Disputes raised after the dispute window may be denied. Decisions made by Switch Socials in good faith on a dispute are final, subject to the dispute resolution procedure in Section 14.

9. Termination & Suspension

We may suspend or terminate your account, remove listings, or withhold payouts at any time if we reasonably believe you have violated these Terms, engaged in fraud, or created risk to other users or to Switch Socials. You may close your account at any time. Following account deletion, we retain limited records for up to 30 days as described in our Privacy Policy, after which personal data is deleted or anonymized except where retention is required by law.

10. Intellectual Property

The Service, including its software, content, design, and trademarks, is owned by Switch Socials or its licensors and is protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. You retain ownership of content you submit, and grant us a worldwide, royalty-free license to host, display, and distribute that content as necessary to operate the Service.

11. Disclaimers & Limitation of Liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee that listings are accurate, that accounts will retain followers or features after transfer, or that third-party platforms will permit transfers.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWITCH SOCIALS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND (B) USD $100.

12. Indemnification

You agree to indemnify, defend, and hold harmless Switch Socialsand its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your listings or transactions, or your violation of these Terms or applicable law.

13. Governing Law

These Terms are governed by the laws of the State of Delaware and the federal laws of the United States, without regard to conflict-of-laws principles.

14. Dispute Resolution — Binding Arbitration

Please read this section carefully. It affects your legal rights. Except for claims that may be brought in small-claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The seat of arbitration will be in Delaware, USA, and judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and Switch Socials agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate claims and may not preside over any form of representative or class proceeding.

15. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days’ notice before the new Terms take effect, by posting the updated document and, where reasonable, by emailing the address on file. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms? Contact our legal team at legal@switchsocials.com.

Switch Socials
123 Placeholder St, Wilmington, DE 19801, USA — UPDATE BEFORE LAUNCH